Becoming a Successful Supervisor
Becoming a supervisor for the first time usually comes with mixed emotions and a lot of questions. Will you be able to help others in ways no one did for you? Can you manage people effectively when they used to be your peers? Where do you start? Get the answers to all your questions and learn how to be an effective and confident leader.
Becoming a supervisor for the first time usually comes with mixed emotions and a lot of questions. Will you be able to help others in ways no one did for you? Can you manage people effectively when they used to be your peers? Where do you start? Get the answers to all your questions and learn how to be an effective and confident leader.
Course Content
Transitioning to Supervision
- The Opportunity
- How You Use Your Time
- Transition Speed Bumps
- Working Successfully with People
High-Performance Management
- How to Establish Clear Expectations
- Giving Positive Feedback
- Supervising with Flexibility
- Performance Assessment
Communicating with Others Proactively
- Building Interdependent Relationships
- Communicating One-on-One with Employees
- Communicating with a Team
- Communicating with Your Manager
Coaching for Excellence
- The Changing Playing Field
- Coaching Behaviors in Supervisors
- The Coaching Process
- Strategies for Effective Coaching
Dealing Positively with Change
- Organizational Change
- Communicating Change Effectively
- Change Management Skills
- Problem-Solving Techniques
Students will receive an email confirming their registration for requested course. Two business days before the scheduled class, students will each receive their electronic course and materials and their Microsoft Teams link used to join their training class. After class ends, students will receive a certificate of completion along with their class evaluation.